Jewellery Warranty

At Sanjeev Jewellers, we take pride in the quality and craftsmanship of our jewellery. Each piece is carefully checked before being sold to ensure it meets our standards.

6-Month Manufacturing Warranty

Our jewellery is covered by a 6-month warranty from the date of purchase against manufacturing or factory-related faults. This warranty applies to issues caused by the original making of the item.

Examples of manufacturing faults may include:

• Faulty clasps or fastenings

• Loose settings caused by a manufacturing issue

• Structural defects present from the time of purchase

What Is Not Covered

This warranty does not cover damage caused by customer use, accidental damage, misuse, or general wear and tear.

This includes, but is not limited to:

• Jewellery being bent, snapped, dented, crushed, or pulled

• Damage caused by impact, dropping, or accidents

• Wear and tear from regular use

• Tarnishing, scratches, or surface marks

• Damage caused by chemicals, perfumes, lotions, water, or cleaning products

• Loss of stones due to accidental damage or impact

• Items that have been repaired, altered, or resized by another jeweller

Inspection Required

All warranty claims are subject to inspection by Sanjeev Jewellers. We will assess the item to determine whether the issue is due to a manufacturing fault or external damage.

If the issue is confirmed to be a manufacturing fault within the 6-month warranty period, we will offer a suitable repair or resolution at our discretion.

Proof of Purchase

A valid receipt, invoice, or order confirmation must be provided for any warranty claim.

Important Note

Jewellery is delicate and should be handled with care. Customers are responsible for looking after their jewellery appropriately. Damage caused after purchase through wear, misuse, or accidents is not covered under this warranty.

For any warranty queries, please contact us or visit our store with your item and proof of purchase.